MC

Portfolio & Case Studies

Real projects. Real systems. Real results.

Every project below was built inside GoHighLevel, tested end-to-end, and handed off with full documentation. Replace the placeholder results with your own data.

[Healthcare / Home Care Practice]

Challenge

Leads from Facebook ads were sitting in GHL untouched for 24–48 hours. No missed-call text-back. Appointment no-shows at 35%.

System Built

Speed-to-lead automation responding within 60 seconds, missed-call text-back with booking link, appointment reminder sequence (24h + 2h + 30min), no-show recovery workflow, and post-visit review request.

Result

[RESULT PLACEHOLDER — e.g. Response time cut to under 2 min, no-shows reduced to 12%]

Speed-to-LeadNo-Show RecoveryReview Requests
[Business Coach / Online Program]

Challenge

High volume of enquiries from Instagram and webinars, but manual follow-up meant most leads went cold before a call was booked.

System Built

Multi-channel nurture sequence (email + SMS), AI-powered lead qualification bot, automated application-to-booking pipeline, and onboarding automation for accepted clients.

Result

[RESULT PLACEHOLDER — e.g. 3x more discovery calls booked per month]

AI QualificationNurture SequenceBooking Automation
[Marketing Agency — 15 Sub-Accounts]

Challenge

Each client sub-account was set up differently. Workflows were duplicating messages. Onboarding a new client took 2+ weeks.

System Built

Standardised agency snapshot with clean workflow architecture, exit conditions on every automation, reporting dashboard template, and documented onboarding process.

Result

[RESULT PLACEHOLDER — e.g. New client onboarding reduced from 14 days to 3 days]

SnapshotsSub-AccountsAgency SaaS
[Local Plumbing Company]

Challenge

Missing 40% of inbound calls during business hours. No follow-up system. Zero Google reviews despite hundreds of completed jobs.

System Built

Missed-call text-back, speed-to-lead workflow, job-completion trigger to review-request automation, and seasonal reactivation campaign for past customers.

Result

[RESULT PLACEHOLDER — e.g. 85 new Google reviews in 90 days]

Missed-Call Text-BackReview AutomationReactivation
[Home Care Agency]

Challenge

Manual scheduling across 12 carers. Family members not receiving appointment confirmations. No system for caregiver assignment notifications.

System Built

Multi-calendar booking system with team routing, automated family notifications, caregiver assignment alerts via SMS, and compliance-aware consent management.

Result

[RESULT PLACEHOLDER — e.g. Scheduling time reduced by 60%]

Multi-CalendarTeam RoutingCompliance
[Franchise Group — 8 Locations]

Challenge

Inconsistent lead handling across locations. No visibility into which locations were converting and which were dropping leads.

System Built

Centralised reporting dashboard, standardised lead-response workflows deployed via snapshot to all locations, and location-specific lead routing with performance tracking.

Result

[RESULT PLACEHOLDER — e.g. Lead response rate improved from 40% to 92% across all locations]

FranchiseReportingLead Routing

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